HVAC Help Center — Troubleshooting Guides & FAQs

Not sure what’s wrong with your system? Browse common AC and heating problems, troubleshooting tips, and what to expect from a service visit in Dallas–Fort Worth. If your system is down right now, call 214-900-2533 — we answer 24/7.

Why is my AC running but not cooling?

Common causes include a dirty air filter, low refrigerant from a leak, a frozen evaporator coil, a failed capacitor stopping the outdoor fan, or a dying compressor. Turn the system off if you see ice or water so you don’t damage the compressor, then schedule a diagnostic.

What should I check before calling a technician?

Four things, all safe: replace the air filter if it’s dirty, set the thermostat to COOL and at least three degrees below room temperature with the fan on AUTO, check that the outdoor unit is running and not blocked by debris, and confirm your supply and return vents are open. If those don’t resolve it, the problem needs instruments.

How often should I service my HVAC system?

Twice a year — cooling in the spring and heating in the autumn. In North Texas, systems run five to seven months a year, so annual-only maintenance leaves a long gap. Our Comfort Club covers preventive maintenance, priority scheduling, and discounted repairs.

How often should I change my air filter?

Every one to three months for a standard filter, monthly if you have pets, allergies, or active construction nearby. A clogged filter is the most common cause of a frozen evaporator coil, and a frozen coil is how a cheap problem becomes a compressor problem.

Do you offer 24/7 emergency HVAC repair?

Yes. We provide 24/7 emergency AC and heating repair across the Dallas–Fort Worth metroplex, and same-day appointments are typical for non-emergency calls. See emergency HVAC repair for what qualifies.

How much does an AC repair cost?

It depends entirely on the failed part. Capacitors and contactors are at the low end, refrigerant leak repair in the middle, compressor or coil replacement at the high end. You get an exact price after the diagnostic and before any work begins — never a range.

Should I repair or replace my system?

Under about ten years old with a repair costing a fraction of replacement, repair almost always wins. Past twelve to fifteen years, on discontinued R-22, or facing a compressor or coil failure, the maths genuinely shifts. We show you both numbers with the readings behind them and let you decide. See AC installation if replacement is the answer.

Why is my AC leaking water?

Almost always a clogged condensate drain. Cooling pulls five to twenty gallons of water a day out of the air and it all has to leave through that line. Turn the system off at the thermostat to stop making more water, then see what to do about a leaking AC.

Do I need a permit to replace my AC?

Yes, in essentially every DFW city. We pull the mechanical permit and see the inspection through on every installation — it protects your manufacturer warranty and it surfaces during a sale if it was skipped.

More Troubleshooting

Each common symptom has its own guide: AC not cooling, blowing warm air, frozen up, making noise, tripping the breaker, high electric bill, and weak airflow.

Absolute Comfort Mechanical HVAC — licensed, insured, family-owned, serving the Dallas–Fort Worth metroplex. Call 214-900-2533 for 24/7 AC repair, heating, cooling, and commercial refrigeration service.